Shipping and Refund Policy

Impressive Handcraft is happy to offer free shipping on every domestic order over $50 with USPS standard service within the continental U.S.A

For all orders under $50, we offer a $6 flat rate with the USPS standard rate.

All orders, domestic and international, are sent with a tracking number.

Due to the Covid-19 pandemic domestic and international shipping can be delayed by factors beyond our control. 

USPS SERVICE FLAT RATE ESTIMATED DELIVERY 

STANDARD 5-9 BUSINESS DAYS

EXPRESS  3 BUSINESS DAYS

FREE SHIPPING 

$0 on orders over 

5-9 BUSINESS DAYS 

We do our best to process your orders as quickly as possible.

Orders placed on the weekdays will be processed the next day and will typically ship within 1-3 business days, pending credit card verification.

Orders placed on non-business days or on U.S. federal holidays will be processed the following business day, pending credit card verification.

Impressive will cease to have any liability regarding the order delivery once it has the carrier. (USPS)

Once the order is scanned and indicated as delivered to the destination entered on the order, Sugarloaf passes the responsibility of the purchased items onto the recipient of the order.

Impressive Handcraft is not responsible for any lost, or stolen packages and delays due to the carrier. 

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

International Shipping

Canada & Mexico

Flat Rate of $12 with USPS Standard Shipping

Europe

Flat Rate of $20 with USPS Standard Shipping

Australia, United Arab Emirates, South Africa, Singapore, Hong Kong & Japan:

Flat Rate of $30 with USPS Standard Shipping

Please, be aware that international orders can be held at customs and Impressive Handcrafts is not responsible for any customs duties and taxes. All international orders are final sales.

Store Credits-Returns-Exchanges

If you’re not delighted by your purchase we’re happy to accept your return for store credit or exchange.

How to proceed:

Please, send us an email explaining the reason why you want to return your purchase so we can proceed to your request.

The only thing that we ask is that the item must be 100% intact, which means:

unworn and unused

undamaged

unwashed

all the tags must be attached to the item. If a tag has been removed we won’t be able to accept your return.

the item must remain in its original packaging.

return are accepted within 7 days of the date you received your order.

All returns are accepted at the sole discretion of Impressive Handcrafts.

Returns made without our prior approval will not be accepted and honored.

Once we have approved your return you will receive an email with all the information on how to proceed.